Excepts the pre order items, all orders are guaranteed to ship within 48 business hours. However, if you placed your order over the weekend, it will be shipped next business day. Once your order ships, you will receive an automated tracking email from us within next 48hours (2 more business days will be expected). If it’s been more than 48 hours and you haven’t received tracking, please feel free to contact us here .

Shipping Destination

We ship worldwide. If you find that your location is not on our shipping list at checkout, please contact us HERE for further assistance.

When can I expect to receive my order?

Shipping time depends on your destination:

U.S.:
5 – 7 business days

EU countries: 
10 – 12 business days

Asian countries:
5 – 7 business days

Canada:
10 – 12 business days

Australia & New Zealand:
10 – 12 business days

Middle east countries:
10 – 12 business days

Latin American countries & Russian:
at least 14 days

Hong Kong:
within 3 business days

 

Other Charges and Custom Matters

Customers are liable to all the customs, taxes and tariffs that may incurred. Furthermore, customers shall be fully responsible for assuring that the product can be lawfully imported to the destination(s). When purchasing from Crafter Blue, the recipient is the importer of record and must comply with all laws and regulations of the destination country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it may cause delays beyond the estimated delivery. Crafter Blue shall not be responsible any failure in passing the customs inspections nor do we take responsibility for items taking extended time processed by the customs.